You can reset your password any time via the button "Forgot password?" on the login page of our iOS and Android app and of our web-player. Selecting this option will redirect you to a page on which you will be able to enter your email address, following which you will receive an email enabling you to change your password.
Caution: Bear in mind that your account should be registered directly with us for this. It may have been the case you created your account with your Google or Facebook account, in which case you only can log in with the Google or Facebook button on the login sheet.