Depending on your subscription, you will be able to cancel your subscription on a monthly or yearly basis. Here you will find an overview of how to do so, according to your payment method. You can refer to the steps shown in this article in the case you have subscribed to Primephonic with your Apple ID.
Payment through Apple:
If your subscription is billed through your Apple account, on your iPhone, iPad, or iPod touch
you can go to Settings - Your account name - iTunes & App Store. You can then tap your Apple ID at the top of the screen. Once this has been done, tap View Apple ID. You might need to authenticate your Apple ID, either with your password or fingerprint.
Tap on Subscriptions then find your Primephonic subscription and tap on it.
Once you have selected your Primephonic subscription, use the options to manage your subscription. You can then tap Cancel Subscription to cancel your subscription. If you choose this option, your subscription will stop at the end of the current billing cycle. For more information, which can be found on the Apple website, please click here.
If you experience difficulties with the cancellation of your subscription, please send us an email via firstname.lastname@example.org with your account email address and our trained customer service team will be able to assist you with this.
Additionally, given the fact that we at Primephonic continuously aim to improve our service, we would greatly appreciate to hear your feedback regarding our platform and the reasons for which you made the decision to not continue with our service, as these insights would be extremely valuable for our improvement so please feel free to send us an email with any feedback you may have.