I have forgotten my the email address I used to sign in. What can I do? Anne-Marie July 24, 2018 09:15 Updated Follow Please send us an email at firstname.lastname@example.org. Our skilled customer service team will be able to find this information for you and get you back into your account in no time! Related articles How can I change my password? Can I add more than 1 profile to my subscription? If I go on holiday to a country where I cannot stream, can I suspend my subscription? How can I start my free trial? Does deleting the Primephonic app from my phone cancel my subscription?